Terms and Conditions

Effective Date: October 14, 2025

Welcome to Galloway’s Wholesome Foods®. By placing an order through our website, you agree to the following terms and conditions:

1. Eligibility

  • By using this website, you confirm that you are at least 18 years old and authorized to make purchases on behalf of your business.

2. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in Canadian currency and are subject to change without notice.
  • Payment must be made in full at the time of purchase unless prior credit terms have been arranged.

3. Shipping & Delivery

  • We strive to ship orders promptly; however, delivery times may vary due to logistics and product availability. We package everything on demand because we use the freshest quality stock. We may take up to 3-5 days to process your order.
  • Galloway’s Wholesome Foods® is not responsible for delays caused by carriers, customs, weather, or events beyond our control.
  • Risk of loss or damage passes to the buyer once the order is delivered to the shipping carrier.

4. Returns & Refunds

  • Due to the perishable nature of food products, returns are generally not accepted.
  • If you receive a damaged, defective, or incorrect item, please notify us within 14 of delivery for resolution.
  • Refunds, credits, or replacements are handled on a case-by-case basis (see our Return Policy).

5. Product Quality & Storage

  • Buyers are responsible for proper handling, storage, and usage of food products upon delivery.
  • Galloway’s Wholesome Foods® is not liable for spoilage or damage caused by improper storage after receipt.

6. Liability

  • To the fullest extent permitted by law, Galloway’s Wholesome Foods® shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability is limited to the value of the order in question.

7. Intellectual Property

  • All content on this website, including logos, images, and product descriptions, is the property of Galloway’s Wholesome Foods® and may not be used without permission.

8. Governing Law

  • These Terms & Conditions are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of that jurisdiction.

9. Policy Updates

  • We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.